Intelligent Interfaces for Distributed Web-Based Product and Service Configuration
نویسندگان
چکیده
This paper emphasizes on the enhancement of web-based selling technology for complex products. The approach of the EC-funded CAWICOMS1 project is twofold: provision of technologies both for customeradaptive Web-interfaces for the configuration of mass-customized products as well as for the integration of configuration systems along the supply-chain. Within this paper we first motivate the demand for personalized and adaptive Web-interfaces of product configurators as an efficient means for customer relationship management. In addition, we sketch scenarios where product configuration takes place at several stages in the supply chain and the involved configuration systems have to cooperatively solve a distributed configuration task.
منابع مشابه
Customer-Adaptive and Distributed Online Product Configuration in the CAWICOMS Project
This paper reports on the goals and first results of the CAWICOMS project. The main goals of this EUfunded project are to provide technologies both for customer-adaptive Web-interfaces for the configuration of mass-customized products as well as for the integration of configuration systems along the supply-chain. Within this paper we first motivate the demand for personalized and adaptive Web-i...
متن کاملGuest Editorial Special Issue: Configuration
Configuration can be defined as the composition of a complex product from instances of a set of component types taking into account restrictions on the compatibility of those component types. For supporting product configuration, different AI approaches are well established as central technologies in industrial configuration systems. However, the wide industrial use of configuration technologie...
متن کاملSemantic web based distributed configuration
The importance of semantic based web services has been widely recognized and accepted by the industry and academic research. In this paper, we first motivate the demand for semantic based distributed production configuration taking place in the supply chain under B2B situation, then propose a solution for the configuration system, in which we apply the DAML+OIL Language to describe multi-layere...
متن کاملProduct Configuration in the Framework of the Virtual Enterprise
This papers describes an experiment in which a variant configuration service based upon a generic bill-of-material is developed as a prototype web-application accessing product data stored in distributed databases. The web accessible configuration process is regarded as a value added service which allows customers to activate production processes of virtual enterprises.
متن کاملPersonalised Configuration of Products and Services in Co-operating Markets
WEB-BASED SELLING OF CUSTOMISABLE PRODUCTS AND SERVICES REQUIRES INTELLIGENT SOFTWARE SUPPORT EXCEEDING THE CAPABILITIES OF STATE-OF-THE-ART CONFIGURATION SYSTEMS. FIRST, THE USERS OF CONFIGURATION SYSTEMS DEEPLY DIFFER IN INTERESTS AND CAPABILITIES, SO THAT INTELLIGENT USER INTERFACES ARE NEEDED TO GUIDE THEM THROUGH THE CONFIGURATION PROCESS. SECOND, COMPLEX AND CUSTOMISABLE PRODUCTS TYPICALL...
متن کامل